Frequently Asked Questions

What is the status of my order?

Please log into your account to view your order status. You can also call 574-522-5755 to speak with a representative.
Where is my tracking information?

You will receive a tracking email once your order has shipped. If you cannot locate it, call 574-522-5755 and a representative can assist you.
How quickly can bus replacement parts be shipped?

Shipping times depend on product availability and delivery location. Many parts ship quickly from our warehouse, and tracking details are provided once your order ships.
Does Power Manufacturing ship parts nationwide?

Yes. We ship bus and heavy-duty vehicle parts throughout the United States so fleet operators and maintenance teams can receive parts quickly.

Do I need an account to place an order?

Yes. Power Manufacturing is a B2B supplier, and customers must have an approved account to place orders and access pricing.
How do I create an account?

You can create an account by registering here: Create Account. Once submitted, your account will be reviewed by our team.
Why can’t I see pricing?

Pricing is only visible to approved accounts. If you have not created an account or have not yet been approved, pricing will not be displayed.
What happens after I create an account?

After registering, your account will be reviewed and assigned to a customer pricing tier. Once approved, you will be able to log in, view pricing, and place orders.
How long does account approval take?

Account approvals are typically processed quickly during business hours. If you need immediate access, please call 574-522-5755 for assistance.
What is a pricing tier?

Pricing tiers are assigned based on your business type and purchasing relationship. These tiers determine the pricing and discounts available to your account.

What types of bus and heavy-duty vehicle parts does Power Manufacturing sell?

Power Manufacturing supplies replacement parts for transit buses, shuttle buses, and commercial fleet vehicles. Our catalog includes bumpers, rub rails, fiberglass doors, LED lighting, mirrors, windshield shades, tensioners, belts, and other maintenance components.
What types of vehicles use Power Manufacturing parts?

Our parts are commonly used in transit buses, shuttle buses, commercial vehicles, and other heavy-duty fleet equipment.
How do I know if a part will fit my bus or vehicle?

You can search by part number, category, or vehicle application on the website. If you're unsure, contact our team with your vehicle make, model, and year.
How do I find the correct part number for a replacement part?

Part numbers are often listed on the existing component or in your maintenance documentation. If you cannot locate it, our team can help identify the correct part.
Can you help identify the correct replacement part?

Yes. Our team can assist in identifying the correct replacement part using your vehicle details or existing part numbers.

Where can I buy replacement bus parts online?

You can purchase replacement bus parts directly through the Power Manufacturing online catalog by browsing categories or searching by part number.
Can transit agencies and fleet operators order parts in bulk?

Yes. We work with fleet operators, transit agencies, and maintenance departments that require larger quantities of parts.
Does Power Manufacturing support fleet maintenance programs?

Yes. We regularly support fleet maintenance teams with reliable replacement parts for ongoing service and repairs.
Why do fleets choose Power Manufacturing for replacement parts?

Fleet operators rely on Power Manufacturing for dependable parts, industry expertise, and responsive service that helps keep vehicles operating safely and efficiently.

What are the most common bus maintenance parts fleets replace?

Common replacements include bumpers, rub rails, fiberglass doors, LED lighting, mirrors, windshield shades, tensioners, and belts.
What is the difference between OEM and aftermarket bus parts?

OEM parts are made by the original manufacturer. Aftermarket parts are produced by third-party manufacturers and can provide a cost-effective alternative while maintaining performance.

What is your return policy?

Returns are accepted within 30 days of the invoice date for items under warranty or eligible for credit. For full details, please review our Shipping & Returns Policy.